How we work
We combine stable teams, business knowledge and technology capabilities to sustain, modernize and build on mission-critical systems.
Managed Delivery Teams
From a specialist embedded in your team to a complete Mercel-managed delivery team. Professionals who know the industry, with continuity measured in years and AI tools in their daily work.
Specialist
A specialist embedded in the client’s team to add capacity or specific expertise.
Dedicated team
A team dedicated to a system, product or initiative, integrated into the client’s operation.
Managed team
End-to-end delivery managed by Mercel, with clear responsibilities and ongoing service evolution.
IT recruiting for direct hiring
When a client needs to hire a technology professional directly into its own organization, our IT Recruiting team can support the search and selection process.
AI built into delivery. With clear commitments.
AI is not a separate service: it is part of how our teams work and how we improve productivity, quality, documentation and delivery speed.
From day one
Every specialist we add works with AI tools within the client’s security and data policies.
With support
Our AI & Innovation practice supports deployed teams with practices, tools and technical support.
With initiative
Each team identifies automation and AI opportunities in the system it maintains and brings them to the table.
With continuity
The same people, year after year. Business knowledge accumulates instead of being lost with every rotation.
With transparency
We explain which tools are used and what changed in speed, quality and documentation.
Legacy Modernization
Modernize without disrupting operations
In regulated industries, many mission-critical systems coexist with legacy technologies, complex integrations and distributed knowledge. We evolve them in stages, preserving operational continuity and using AI to accelerate analysis, documentation and migration.
01 · Understand
We assess code, data and integrations. We use AI to accelerate analysis and reconstruct documentation that is missing or outdated.
02 · Decouple
We introduce APIs and services that allow channels and products to evolve without replacing the core all at once.
03 · Modernize in stages
We migrate components and capabilities toward modern architectures while maintaining coexistence with existing systems during the transition.
04 · Sustain
We support stabilization and ongoing evolution, preserving the knowledge acquired during the transformation.
Product & Platform Engineering
New products and platforms, from design to production
We design and build new products and platforms by combining architecture, software engineering, integration and user experience, with a cloud-native approach when the context calls for it.
- Solution architecture and design
- Web and mobile product development
- APIs, microservices and integration
- UX/UI and user-centered design
- Cloud-native architectures and OpenShift
- Functional and technical evolution through production
AI Innovation
From use case to production system
We identify concrete business problems, build PoCs with real data and, when the use case proves its value, integrate the solution into existing processes and systems. Agents, copilots and automation with a production mindset.
When data privacy and confidentiality require it, we can work with OpenShift and OpenShift AI in on-premises or private-cloud environments.
- Use-case discovery
- PoCs with real data
- Agents and copilots
- Process and task automation
- Integration with existing systems
- On-premises or private-cloud options when required by the context
Three ways to get started
A specialist or a team
To add specialized capacity in the short term.
AI Discovery + PoC
To explore AI with a concrete scope and validate value before scaling.
A project
For initiatives with a clearly identified need and objective.