Technology with business context
We work across sectors where systems are mission-critical, integrations are complex and operational continuity is non-negotiable. These are the three industries where we have the deepest track record. We also work with organizations in other sectors, approaching each project from its own processes, systems and needs.
Insurance
Digital channels, quoting and claims without disrupting operations
Business experience
Policyholder and producer self-service: claims, payments and documentation
Quoting, new policies and endorsements with complex business rules
Core-system integration and data quality across digital channels
Where we see AI
Today: much of the work depends on manual reviews across channels, integration and core systems.
With AI: assistants and agents work on top of the same integration, without replacing the systems already in operation.
- Manual review of photos and documents for every claimClassification and pre-analysis of claims from photos and documents
- Producers calling or emailing to quote and manage policiesNatural-language assistants for producers across quoting, policies and claims
- Manual data entry from documents, with errors that reach the coreAutomated extraction of data from documents to reduce data-entry errors
A sample of our work
Policyholder App, Producer App and MiAllianz Web; claims submission, offline documentation, payment queries and new producer functions.
Quoting for combined family insurance, new policies and endorsements, with business-rule validation and automated error reporting.
Evolution of sales and self-service for payments, policies, endorsements and claims, integrated with core systems, CRM, payment methods and service channels.
Read the case: Galicia Seguros · Digital channels and modernizationHealthcare
Authorizations, providers and patients in an operation that never stops
Business experience
Authorizations, reimbursements, surgical materials and treatment scenarios
Provider relationships, settlements and member validation
Patient and member portals, call centers and branches
24x7 systems with nationwide coverage
Where we see AI
Today: much of the work depends on manual reviews across channels, integration and core systems.
With AI: assistants and agents work on top of the same integration, without replacing the systems already in operation.
- Authorizations and reimbursements checked one by one against documentsPre-analysis of authorizations and reimbursements from attached documents
- Contact centers searching plan rules for every answerAssistants for contact centers and members based on plan rules and policies
- Provider orders, studies and invoices processed by handAutomation of orders, studies and provider billing workflows
A sample of our work
SGI for call centers and branches, Provider App and Contact Center with chatbots and natural-language email processing.
Member and Patient Portals unified into a web and mobile platform using microservices.
Read the case: Hospital Alemán
UX redesign and development of patient portals.
Evolution of the member and plan core system, integrated with CRM, electronic billing, ERP and external systems.
Medication traceability, COVID dashboards and Reprocan.
Financial Services
Payments, transfers and financial management on critical platforms
Business experience
Online banking, digital branches and automated banking
Electronic payments, current accounts and money transfers
Banking CRM, know-your-customer (KYC) and credit risk
Budget, accounting and treasury management in the public sector
Where we see AI
Today: much of the work depends on manual reviews across channels, integration and core systems.
With AI: assistants and agents work on top of the same integration, without replacing the systems already in operation.
- Manual document validation for every new customerOnboarding and KYC with automated document extraction and validation
- Manual reconciliation to spot payment discrepanciesReconciliation and inconsistency detection in payment operations
- Repetitive back-office queries handled one at a timeBack-office agents for repetitive queries and tasks
A sample of our work
Evolution and maintenance of the service bus supporting bill payment, current accounts, money transfer and KYC queries.
Operational continuity and functional evolution of SIGAF for the areas operating on the platform.
Read the case: City of Buenos Aires · Finance
Online banking, microservices, integration and cross-cutting components.
Automated banking, CRM, APIs, loyalty and MODO.
Does your operation depend on mission-critical systems?
We can start with a system, a process or a concrete use case and define the delivery model that best fits.
- 01Tell us which process you need to improve, whatever your industry
- 02See how we solved it in a real case
- 03We start with one system or a concrete use case